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OUR POLICIES
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Forms of Payment:
We accept checks, money orders, Visa and Mastercard. Please make checks payable and mail to: Sunnyside Tours, Inc. P.O. Box 260511, Encino, CA 91426, USA. 
All prices and payments in US funds only. 

Payment Schedule:
Please see an itinerary for a specific tour and date, which is going to be send to you as soon as you express an interest in traveling with us.

Cancellation Policy:
If we buy an airline ticket for you:

1.  (Low) airfare is guaranteed only up to 91 days prior to departure .

2.  Trip cancellation by 2 persons in a double room or 1 person in a single room before:

     91 days prior to departure – refund 100%;  61 – 90 days – penalty of 15% (off the total trip cost, including the airfare);

     31-60 days – penalty of 25%; 8-30 days – penalty of 50%; 7 days or less  – penalty of 75%.

3. Trip cancellation by 1 person in a double room before:

    91 days prior to departure - refund 100%; 61 – 90 days – penalty of 20% (off the total trip cost, including the airfare);

    31-60 days– penalty of 30%; 8-30 days  – penalty of 60%;

    7 days or less – penalty of 80%.

 

If you buy your own airline ticket:

1.  Trip cancellation by 2 persons in a double room or 1 person in a single room before:

     61 days prior to departure – refund 100%; 

     31-60 days – penalty of 10% (off the cost of trip, excluding the airfare);

     8-30 days – penalty of 30%; 7 days or less  – penalty of 50%.

3. Trip cancellation by 1 person in a double room before:

    61 days – refund 100%;

    31-60 days– penalty of 15%; 8-30 days  – penalty of 40%;

    7 days or less – penalty of 60%.

 

Disclaimer:

Sunnyside Tours, Inc. cannot be held responsible for delays due to, but not limited by, road, weather, or technical conditions; for climate-geographical or any other effects on one's health; for fines by airlines or other vendors; for forgotten/lost/damaged. misplaced luggage, travel documents, and/or airline tickets.

We reserve the right to change the sequence of our itineraries; refuse service to anyone.

© 1994-2008 Sunnyside Tours, Inc. All rights reserved.

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For more information please
call: 818-784-8687 (Los Angeles)
fax: 818-784-0007